Standard shipping is sent on 3-5 working day delivery via royal mail. this is charged at a price of £3.99 for orders under £30, and free for orders over £30. We also offer express 1-2 day shipping for a price of £5.55, this can be selected at the checkout.

In a word, Yes, kinda … Brexit caused a few problems so I'm still figuring it out. We don’t offer it on our website as standard, but we can price it up for customers who are willing to pay the shipping costs (can range between £20-£50) and any import duties. If that’s what you’re happy with, get in contact via

Shipping & Delivery We ship from Scotland, UK and deliver worldwide. UK Shipping Standard Delivery: 2–5 business days Express Delivery: 1–2 business days Free shipping on orders over £30 EU Shipping Standard Delivery: 5–10 business days Customs charges or import duties may apply depending on your country. These are the buyer’s responsibility. USA & Canada Shipping Standard Delivery: 7–14 business days Customs/import duties may apply and are the buyer’s responsibility. Processing Times Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking details once shipped. Important Notes We cannot ship to PO boxes in some countries. Customs delays are outside our control — please allow extra time during busy seasons. If your package is lost or damaged in transit, please contact us at [your email] and we’ll make it right.

Returns & Refunds We want you to love our hot sauces as much as we do. If something’s not right, here’s how we handle returns and refunds: UK Customers You have the right to cancel your order within 14 days of receiving it, no questions asked, under UK consumer law. To be eligible for a refund, items must be unopened, unused, and in their original packaging. Perishable products (like opened food items) cannot be returned unless faulty. If the product arrives damaged or faulty, we’ll replace it or issue a full refund, including shipping costs. EU, USA & Canada Customers Returns are accepted within 14 days of delivery. Items must be unopened and in original packaging. If products are faulty or damaged, we’ll cover return costs. For change-of-mind returns, international customers are responsible for return postage. How to Return Email us at support@bigjimskitchen.com with your order number and reason for return. We’ll send return instructions and, where applicable, a return label. Refunds are processed to your original payment method within 7 business days of receiving your return. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@bigjimskitchen.com.

Well, as the name suggests, its hot sauce that has been made utilising whisky barrel aging techniques. Being based in Edinburgh, I use barrels from the best Scottish Whisky distilleries to age my chilli mash for a minimum of 30 days, but usually for 60-180 days. Some real special batches are aged even longer that that!

Well, its kind of a secret. Barrel aging hot sauce is not as easy as it sounds, and there's likely a few sauce makers out there who have tried to give it a go & can agree, it ain't so easy. That's what makes Big Jim's Whisky Barrel Aged Hot Sauce so special, I'm the only person in the world doing it. So, I'm planning to keep it a secret a little while longer

They absolutely do, & there's no disputing the fact that they are the absolute OG's of barrel aged hot sauce. The big difference? The letter 'E' Whisky = Scottish Whiskey = American I live in Scotland. That means that I live near the best Whisky distilleries in the world Tabasco, they're based out of good old Louisiana, a place i love, and home to some great WhiskEy distilleries who provide those all important barrels. Now in my opinion, the sweet spicy-ness of a bourbon barrel is great, but it just doesn't compare to the complex, smoky, malty flavours of a Scottish Whisky barrel. And after all, Scotch Whisky is made in old American Whiskey barrels, so i guess Big Jim's gives you the best of both worlds!

Well, that probably depends who you ask. If you ask my mum, she'd probably say I'm her special little boy! Other people might give you another answer; - 'he works in anaethestics for surgery or something.' - My Wife - 'He works for a surgical robotics startup, helping surgeons do operations with robots.' - friends I've not seen for a while - 'Da-da-da-da-da-da!' - My daughter In my view, I'm a guy who's trying to make the worlds best hot sauce

I started Big Jim's following a mental breakdown. My love affair with spicy sauce started back when i was 16, working my first proper job in Tesco. Stacking shelves, I always came across things that piqued my interest, & when i first saw a bottle with the label 'Tiger Sauce' across the front, i knew i had to try it. A few bottles later and i was completely hooked & its been a steady progression since then! A few years ago, I, like many others working in hospitals through the Covid 19 outbreak, became fully overwhelmed. I had been keeping a lot of feelings inside as i felt like they weren't worth burdening someone else with. Well, it adds up, and eventually it got to be too much for me and i had a mental breakdown. After talking through my feelings, understanding what was truly important to me and being supported by my amazing wife/friends/family, i decided i had to quit my job and take some time to regroup. And weirdly, i found solace in making hot sauce! After repeated pleas from friends to make bigger batches and sell it to them, Big Jim's was born!

As i mentioned above, this all started following a mental breakdown, and started getting better once i talked about it.... That was an eye opener for me. I started to realise that there are thousands of people out there who feel like they cant talk about whats burdening them, and its those heavy feelings that can drag you down to your lowest points. That's why I decided that I would donate 10% of the profits from this little sauce business to causes helping others with their mental health. Causes like Andy's Man's Club, who provide spaces all over the UK to allow men to go and talk, listen, or just be in company of others and realise they are not alone and there is a way through. It's OK To Talk! https://andysmanclub.co.uk/